IMPORTANT NOTICE: By requesting, booking, utilizing, or accepting the services of Sea Island Transport & Logistics Ltd. ("the Company"), the Shipper, Consignee, account holder, and any party with an interest in the shipment explicitly agree to be bound by these Terms and Conditions.

 

1. APPLICATION & SERVICE LIMITATIONS

These Terms and Conditions apply to all courier, transportation, freight forwarding, and logistics services provided by the Company. No agent or employee has the authority to alter or waive these terms. All delivery times are strictly subject to weather, traffic, and route distance. The Company does not guarantee specific delivery times, and shall not be held liable for any damages resulting from transit delays.

 

2. BILLING & PAYMENT GUARANTEES

Payment Terms: Invoices are issued weekly and are subject to Net 30 payment terms from the invoice date.

Late Payment Interest: Invoices remaining unpaid past 30 days are considered overdue. The Company provides a 14-day grace period following the due date. If an account remains completely unpaid for more than 14 days past the due date (exceeding 44 days from the original invoice date), contractual late service interest calculated at 2% monthly interest (24% per annum) will be assessed on all outstanding balances, retroactively backdated to the first day the invoice became overdue (the 31st day from the invoice date).

Collect Shipment Guarantees: In the case of "Collect" or third-party billings, the customer establishing the account explicitly guarantees payment for all freight and shipping charges if the consignee or third party refuses or fails to honor payment for any reason.

Collection Expenses: The customer agrees to pay all third-party collection agency fees and actual legal fees incurred by the Company to recover overdue balances.

 

3. OPERATIONAL & SERVICE FEES

Packaging & Labeling: All shipments must be securely wrapped, packed, and clearly labeled. The Company assumes no liability for fragile goods (e.g., glass, electronics, plants) unless explicitly approved and professionally packed by the Company.

Accessorial Charges: Additional service fees will be assessed for Incomplete Pick-ups (attempted pick-up with no freight available), Incomplete Deliveries (unavailability of consignee), waiting/loading time exceeding the grace period, and Wrong Addresses (rerouting charges to the correct zone).

Fuel Surcharges: All shipping charges are subject to a Variable Fuel Surcharge calculated based on prevailing market rates.

 

4. LIMITATION OF LIABILITY & TRANSIT EXCLUSIONS

Pursuant to Division 37 of the British Columbia Motor Vehicle Act Regulations (Specified Conditions of Carriage):

Statutory Liability Cap: The Company’s liability for any loss, damage, or delay to cargo is strictly capped at a maximum of $2.00 per pound ($4.41 per kilogram) computed on the total weight of the shipment, unless an alternative higher value is formally declared in writing prior to shipment and additional valuation fees are paid.

Transit & Storage Conditions: The customer acknowledges that shipments may be held in transit or stored overnight in company-operated vehicles, trailers, or intermediary partner facilities. The Company's liability for cargo loss, part theft, or complete vehicle theft resulting from unauthorized vehicle entry, criminal break-ins, or vehicle theft is limited to the baseline statutory limit of $2.00 per pound and will not cover full replacement or retail market value.

Negligence & Force Majeure: The standard statutory maximum liability cap applies to all claims, including those alleging driver or company negligence, errors, or oversights. The Company is entirely exonerated from liability for losses resulting from Acts of God, public enemies, strikes, riots, inherent defects of the cargo, or authority of law.

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5. ABSOLUTE WAIVER OF CONSEQUENTIAL DAMAGES

Under no circumstances shall Sea Island Transport & Logistics Ltd. be liable for any indirect, special, incidental, or consequential damages. This absolute waiver includes, without limitation, loss of business profits, income, commercial utility, market delays, or reputational loss, regardless of whether the Company was advised of the possibility of such damages.

 

6. NOTICE OF CLAIMS WINDOW The Company shall be completely discharged from all liability unless a written notice of claim, setting out the precise shipment details and estimated loss amount, is delivered to the Company within 14 days from the delivery date (or expected delivery date in the case of non-delivery). Failure to provide written notice within this window constitutes an absolute waiver of the claim.

 

7. GOVERNING LAW These terms shall be governed by, and construed exclusively in accordance with, the laws of the Province of British Columbia and the federal laws of Canada applicable therein.